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Training design and pedagogical development

I help educational institutions, training organizations, and companies design impactful, clear, and engaging training programs — while also developing the pedagogical skills of their staff.

You get both practical training and expert support in designing your training, ensuring that learning is effective, motivating, and goal-oriented.

What I train:

 

  • active and participatory teaching methods

  • gamification and learner motivation

  • interaction and engagement in training

  • clear communication in teaching multilingual groups

  • using AI to support teaching and learning

  • language-aware assessment


What I design:

 

  • structure and content of training programs

  • learning objectives and pedagogical design

  • practical delivery formats (workshops, hybrid models, online courses)

  • engaging and hands-on tasks and exercises

  • ready-to-use training frameworks

Customer journey and customer communication

Corporate training

Improve your customer experience, increase sales, and make your customer’s buying journey smooth from start to finish.

In this training, we analyze your current customer journey and customer communication, identify bottlenecks and unclear points, and build practical solutions to improve them.

 

You will receive a clear action plan that helps your customers better understand what you offer — and makes it easier for them to make a purchase decision.

Ideal for small and medium-sized businesses that want to simplify their communication, improve customer experience, and grow their business without unnecessary complexity.

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Image by Amélie Mourichon

LEGO® Serious Play® workshops

LEGO® Serious Play® is a facilitated, hands-on method where participants build their thoughts, ideas, and perspectives using LEGO bricks, guided by a certified facilitator.

The method helps make thinking visible, simplifies complex topics, and ensures that every participant is heard.

Workshops can be used, for example, to:

  • clarify strategy and goals

  • develop the customer journey and customer experience

  • improve teamwork and communication

  • generate new ideas and innovate services

  • solve challenges and support decision-making

LEGO® Serious Play® workshops are ideal for companies and organizations that want to develop their work in an engaging, practical, and results-oriented way.

Customer communication guide for small business

Download a free, practical, no-fluff PDF guide that helps you speak your customer’s language, communicate clearly, and increase your sales — simply and effectively.

What you’ll get:

  • real-life examples

  • checklists and mini exercises

  • AI tips and ready-to-use prompts

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Who am I?

My name is Anastasia Monastyreva

Entrepreneur, teacher, and communication expert.

 

Certified LEGO® Serious Play® facilitator.

Licensed VOIMAKEHÄ® coach.

I turn complex things into clear and simple messages.

With experience in sales, marketing, and education, I understand both business needs and the importance of human connection.

My mission is to make communication easier.

With love for people ❤️

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  • LinkedIn
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Clear communication

Effective learning

Real results

EDUKOS helps companies and training organizations improve communication, customer experience, and learning in a practical and results-driven way.

We offer trainings, workshops, and design services that turn complex ideas into clear solutions — whether it’s about the customer journey, teamwork, or building effective training programs.

We combine pedagogical expertise, communication know-how, and hands-on methods such as LEGO® Serious Play®.

What my clients say

Abdinassir H.

Entrepreneur, mmuscle.shop

"Anastasia helped me create my online store quickly and easily. She made the process simple, and now my store looks professional. I’m very happy with the result and highly recommend her!"

Markus L.

Freelance photographer

"I didn’t really understand my customers’ needs before. Anastasia helped me map out the customer journey in a clear way. Now I know exactly where to improve in my social media, and I already see better results!"

Anonymous

Trainer, SpringHouse

“I really enjoyed the training. Even though I already use these tools a lot, I got new ideas and found myself rethinking tomorrow’s lesson.

A special mention for your way of speaking and presenting — it’s excellent and perfectly suited for teachers and trainers. Not once did it feel tiring to listen.

Thank you for the training!”

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